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Privacy Policy

Last Updated: 13 November 2026SolarLens AI™

At SolarLens AI™, we take your privacy and the security of your data seriously. This policy explains how we collect, use, and protect your information.

1What Information We Collect

  • Contact Information: Name, email, phone number, and company name when you fill out our contact/enquiry form.
  • Installation Photos: When the compliance-checking service is enabled, images of meter boxes, switchboards, and batteries submitted for checking. The current site runs no checking service and collects no photos.
  • Usage Data: When the compliance-checking service is enabled, IP addresses, basic browser information, and timestamps to prevent abuse (e.g., trial rate-limiting) and monitor system health. The current static site collects none of these itself; our host keeps standard access logs.

2How We Use Your Information

  • To Provide the Service: When the compliance-checking service is enabled, we process submitted photos using our AI engine to generate compliance reports.
  • To Communicate: We use your contact details to respond to your enquiries.
  • For Analytics & Auditing: We keep records of AI compliance results to improve our system accuracy and debug errors.

3Third-Party Data Processors

We do not sell your data. We use trusted third-party cloud providers to run our service:

  • Google Gemini (AI Engine): When the compliance-checking service is enabled, images are securely transmitted to Google's API for visual analysis. (Note: Google's enterprise API terms state that your data is NOT used to train their public AI models).
  • Vercel (Hosting): The website is served as a static site. No application database is currently operated; enquiries sent through the contact form travel as ordinary email from your own mail client.

4Privacy of Homeowners

Installation photos occasionally capture residential details. As the installer, you are responsible for ensuring you have the right to photograph and process images of the site. We strongly recommend ensuring photos focus strictly on the electrical equipment and avoid capturing people, house numbers, or unrelated personal property.

5Data Retention & Deletion

Enquiries you email us are kept in our mailbox for operational purposes. If you wish to have your data permanently deleted, please contact us at contact@solarlensai.com, and we will process your request within 30 days.